Contact Us Policy

This Contact Us Policy explains how you can reach Outlaw Gaming for questions, feedback, complaints, or assistance with your orders. Our goal is to ensure prompt and effective communication with all our customers.

You can reach us through the following channels:

• Email: support@outlawgaming.in – For support, complaints, product queries, or general inquiries.
• Phone: +91-8320551402 – For urgent support or order-related queries during business hours (Monday–Saturday, 10 AM–6 PM IST).
• Website Contact Form: You may also submit inquiries via the contact form on our website.

Our support team strives to respond to all emails within 48 hours on business days. Phone inquiries are answered during working hours, and messages left outside these hours will be responded to on the next business day.

We handle inquiries related to:

• Order status, shipping, cancellations, or returns.
• Product information, compatibility, and specifications.
• Complaints, feedback, or suggestions.
• General questions about our services and policies.

If your query or complaint is not resolved through regular support, you may contact our Grievance Officer:

Mr. Malhar Parmar – Grievance Officer
Email: support@outlawgaming.in
Phone: +91-8320551402
Address: A-1108, Privilion, Vikram Nagar, Ahmedabad, Gujarat 380058

To help us resolve your queries efficiently, please:

• Provide accurate contact information and order details.
• Clearly describe your issue or question.
• Attach photos or supporting documents if relevant (e.g., for defective products).

Outlaw Gaming is committed to transparent and timely communication. Your satisfaction is our priority, and we aim to address all queries professionally and courteously.